Robin Hood beats the big boys to Best Airport title

HXCA 2012 Best Airport Robin Hood
Sammy Patel, Jason Hindle from Holiday Extras, Lorraine Daffern, Verity Alty and Danny Pritchard at the UK’s best airport customers have decided that Robin Hood Doncaster Sheffield is the best airport in the UK in the Holiday Extras Customers’ Awards 2012.

Now in its fourth year, the annual awards attracted votes from 101,000 customers who travelled via a UK airport between April and August 2012.

Travellers voted in categories including Best Airline, Best Travel Agent, Best UK Airport, Best Airport Hotel and Best Airport Car Park.

The Yorkshire airport, which has around 1.3 million passengers passing through it each year, was triumphant against other finalists Newcastle, Birmingham, Exeter and Glasgow International.

Matthew Pack, CEO of, said: “Well done to Robin Hood airport for setting the bar so high. The team’s commitment to traveller experience is paying off.”

Steve Gill, airport director at Robin Hood, said: “We are delighted to receive this award. It’s a glowing endorsement from Holiday Extras’ customers. This is further recognition of the amazing team we have here and our recognition of the importance of customer care.

“To be named the UK’s best airport by travellers is no mean feat. We all expect an extremely high level of customer service and it is wonderful to see that we are meeting people’s expectations and delivering in this area.”

More winners of the 2012 Holiday Extras Customers’ Awards will be announced later in November.


Notes to editors

Voting for the Holiday Extras Customers’ Awards took place between April and August 2012. Go to to find out more.

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