Work has begun to enhance security and improve the customer experience at Birmingham Airparks this week.
Self-service kiosks will be installed in addition to manned check-in desks to reduce queuing at peak times. Also, better accessibility will be provided for customers with disabilities.
The £350,000 investment will increase the car park’s security features; providing even more secure fencing and improved CCTV. The Airparks team will also benefit from improved welfare facilities with new meeting rooms.
Oliver Ashford, Airparks’ General Manager commented: “Birmingham Airport has just experienced its busiest year ever and has plans to accommodate 27 million passengers by 2030 – the work at Airparks will ensure that we continue to provide customers with the highest level of service and security, from the moment they leave their vehicle with us to the time they collect and drive home.”