the company has announced a major rejig of its trade-facing website, incorporating a number of useful new selling tools. Now agents can tempt customers with a variety of much improved product images as well as videos that talk through the nitty gritty of product information.
These innovations will help agents and customers to make a much more informed choice, resulting in uplifted conversion with the right match between customer and product being struck.
Recent research shows that viewers of the product videos are 30% more likely to decide to book. While customer reviews are readily available for product and service reference in the new-look booking pages.
Leanne Baker, at Thomson Bluewater commented: ”At the Holiday Design store we are well known for our technology and it’s great having a supplier working alongside us who displays video content that really brings to life the seamless experience that our customer is going to enjoy to start their holiday.”
Lindsay Garvey-Jones, National Partnerships Manager for Holiday Extras adds: “ We are passionate about offering the best booking experience for our agents and partners so that they have an easy route to improve conversion and customer experience. Any doubts that agents’ customers may have about any aspect of their journey with a Holiday Extras booked product can now be easily satisfied with honest video reviews showing a detail that has not been available before.”